How long will it take to get to my letterbox?

Depends where you live.
Australian based? See you in 2-9 working days for standard delivery.
Australian based? See you in 1-3 working days for express delivery.
International? Postman Pat takes 14-21 working days for standard delivery.
If you’re experiencing delays, hit up our customer service team social@bff-skincare.com.au and we’ll see what’s going on.

How much does shipping cost?

Free shipping on all AUS & USA orders over $60. 

Standard shipping: Order under $60 AUD incur a $10 shipping fee.

For our international BFF's, our international standard shipping rate = $20 USD. 

Can I change my shipping address?

Oh, we’ve all been there. Orders are dispatched Mon, Tue, Wed, Thur, Fri at 1pm. Email social@bff-skincare.com.au as soon as possible with your order number and new address, and hopefully we can sort it out.

Can I track my order?

Keep an eye on your inbox.
We’ve sent you a tracking number to keep an eye out for where your package is.